Listing of self-help materials and informational publications.
There are 8 resources
Low income energy assistance programs
Low-income Home Energy Assistance Program
(Separate Website)
If you are in need of help to pay your home energy bill, you may qualify for emergency assistance.
By: LIHEAP Washington State
Public Utilities
General information about your rights when dealing with public utilities.
By: Northwest Justice Project
Other Formats:
PDF File
Read this in:
Spanish / Español
Filing a Complaint with the Utilities and Transportation Committee
(Separate Website)
If you have a dispute with your utility company, you should first try to resolve it with the company. Many disputes can be resolved by asking for a supervisor. If you are unable to resolve the issue, this web site has an online complaint form if you decide to file a complaint regarding your utility service.
By: Washington Utilities and Transportation Commission
Smart Consumer Guide: Public Utility Service
(Separate Website)
Describes consumer rights relating to telephone, natural gas, electricity and water services.
By: Washington Utilities and Transportation Commission
Citizens Utility Alliance Web Site
(Separate Website)
The Citizens' Utility Alliance mission is to organize educate and advocate for residential natural gas electric water and telecommunications customers.
By: Citizens Utility Alliance of Washington
Energy Assistance - Bill Pay Help
(Separate Website)
If you're facing unmanageable energy bills, here are links to some options that will help keep your service turned on.
By: Washington Utilities and Transportation Commission
Free Mobile Phone: How to Qualify for the Lifeline Program
(Separate Website)
Receive a FREE Virgin Mobile phone and 250 monthly minutes from Assurance Wireless. Assurance Wireless is an eligible telecommunications carrier for the Lifeline phone program that provides free wireless phones and service to income-eligible consumers in certain US states.
By: Assurance Wireless
Washington Telephone Assistance Program (WTAP)
WTAP is a benefit program that provides discounts on telephone fees for eligible households.
By: Columbia Legal Services
Other Formats:
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Read this in:
Russian / Pусский
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Spanish / Español
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Washington LawHelp is provided as a public service by the Northwest Justice Project in collaboration with other legal aid providers in the Alliance for Equal Justice and Washington courts.
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