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  Listing of self-help materials and informational publications.
There are 9 resources  
   Additional Requirements: Extra Money for Welfare (TANF) Clients
If you qualify for Temporary Assistance to Needy Families (TANF) State Financial Assistance (SFA) or a Refugee Cash Assistance (RCA) welfare grant and you have an emergency you may be eligible to get Additional Requirements (AR) which is money for emergency needs. This publication tells who can get additional requirements (AR) and under what circumstances.
By: Northwest Justice Project  

    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
    Read this in: Spanish / Español
  
   
   Citizens Utility Alliance Web Site (Separate Website)
The Citizens' Utility Alliance mission is to organize educate and advocate for residential natural gas electric water and telecommunications customers.
By: Citizens Utility Alliance of Washington
  
   
   Filing a Complaint with the Utilities and Transportation Committee (Separate Website)
If you have a dispute with your utility company, you should first try to resolve it with the company. Many disputes can be resolved by asking for a supervisor. If you are unable to resolve the issue, this web site has an online complaint form if you decide to file a complaint regarding your utility service.
By: Washington Utilities and Transportation Commission
  
   
   Low-income Home Energy Assistance Program (Separate Website)
If you are in need of help to pay your home energy bill, you may qualify for emergency assistance.
By: LIHEAP Washington State
  
   
   Programs Can Help Keep the Heat On (Separate Website)
Winter 1997 consumer newsletter article describing the programs that can help consumers keep the heat on when they get behind on their utility bill.
By: Washington Utilities and Transportation Commission
  
   
   Public Utilities
General information about your rights when dealing with public utilities.
By: Northwest Justice Project  

    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
    Read this in: Spanish / Español
  
   
   Smart Consumer Guide: Public Utility Service (Separate Website)
Describes consumer rights relating to telephone, natural gas, electricity and water services.
By: Washington Utilities and Transportation Commission
  
   
   Stop Phone Slamming This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
Slamming is the switching of your long distance phone service without your knowledge or consent.
By: National Consumer Law Center

    Read this in: Chinese / 中文 , Korean / 한국어 , Russian / Pусский , Spanish / Español , Vietnamese / Tiếng Việt
  
   
   Washington Telephone Assistance Program (WTAP)
WTAP is a benefit program that provides discounts on telephone fees for eligible households.
By: Columbia Legal Services

    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
    Read this in: Russian / Pусский , Spanish / Español
  
   
 
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