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  Listing of self-help materials and informational publications.
There are 112 resources
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Auto: purchasing, repairs, towing, insurance
   Auto Repair (Separate Website)
Information about your rights in dealing with an auto repair company and what to do if you have a dispute.
By: Washington State Attorney General
  
   
   Buying a Used Car (Separate Website)
Information you should read before you purchase a used car.
By: Federal Trade Commission

    Read this in: Spanish / Espaņol
  
   
   Buying a Used Vehicle (Separate Website)
Information you should read before you purchase a used car.
By: Washington State Attorney General

    Read this in: Spanish / Espaņol
  
   
   Mandatory Auto Insurance and Auto Accident Financial Responsibility
This publication answers questions about Washington's mandatory insurance law and explains the laws that apply if you have an accident while driving without insurance.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
    Read this in: Spanish / Espaņol
  
   
   Motor Vehicle Lemon Law (Separate Website)
The Washington State Motor Vehicle "Lemon Law" is designed to help new vehicle owners who have substantial continuing problems with warranty repairs. The law allows the owner to request an arbitration hearing through the Attorney General?s Office.
By: Washington State Attorney General

    Read this in: Russian / Pусский , Spanish / Espaņol
  
   
   Occupational/Restricted Driver License (Separate Website)
Questions and answers about getting and keeping an occupational or restricted driver license.
By: Department of Licensing
  
   
   Reporting the Sale or Transfer of Your Car
This publication answers questions about what you can do to protect yourself from being held responsible for the actions of another person after you have sold or transferred your car.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
  
   
   Smart Borrowing TV: How to Make Wise Borrowing Decisions
A series of short videos that cover the topics of borrowing fundamentals, credit cards, payday loans, auto loans, mortgages and mortgage refininancing
By: Consumer Education and Training Services (CENTS)
  
   
   Used Car Purchases: What to do When Your Car Doesn't Work Properly
What can you do if your used car breaks down or needs costly repairs soon after purchase from a car dealer? This publication summarizes some state and federal laws that may help.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
  
   
   What to do If Your Vehicle Has Been Towed
General information about your rights and responsibilities when your vehicle has been towed.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
    Read this in: Chinese / 中文 , Russian / Pусский , Somali / Soomaali , Spanish / Espaņol , Vietnamese / Tiếng Việt
  
   
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Bankruptcy
   Bankruptcy Basics (Separate Website)
Provides individuals who may be considering bankruptcy with a basic explanation of the different chapters under which a bankruptcy case may be filed and to answer some of the most commonly asked questions about the bankruptcy process.
By: U.S. Courts
  
   
   Before You File for Personal Bankruptcy: Info about Credit Counseling & Debtor Education (Separate Website)
The Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 launched a new era: With limited exceptions people who plan to file for bankruptcy protection must get credit counseling from a government-approved organization within 180 days before they file. They also must complete a debtor education course to have their debts discharged.
By: Federal Trade Commission
  
   
   Changes in the Bankruptcy Law that Affect Low-Income People
A new law went into effect on October 17 2005. This law makes many changes in bankruptcy law. Just a few are discussed here some of which are more important to people with low incomes.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
    Read this in: Chinese / 中文 , Laotian / ພາສາລາວ , Russian / Pусский , Somali / Soomaali , Spanish / Espaņol
  
   
   Community Debt and Bankruptcy Issues This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
Community debts are those debts that both you and your spouse are responsible for. This fact sheet defines which types of debts are defined as community debts. (PDF file)
By: Northwest Women's Law Center
  
   
   How to Claim Personal Property Exemptions
Information and sample forms to be used when claiming that some of your property is exempt (protected) from being taken to pay a debt.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
  
   
   U.S. Bankruptcy Court - Eastern District of Washington (Separate Website)
Information on the paperwork needed to file in the Bankruptcy Court for the Eastern District of Washington.
By: US Bankruptcy Court
  
   
   U.S. Bankruptcy Court - Western District of Washington (Separate Website)
Information on the paperwork needed to file in the Bankruptcy Court for the Western District of Washington.
By: US Bankruptcy Court
  
   
   Washington Bankrutpcy Law (Separate Website)
Washington Bankruptcy Law will help explain the federal bankruptcy process and the common surrounding issues as they pertain to Washington residents.
By: www.washington-bankruptcy.com
  
   
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Consumer fraud & unfair sales practices
   Borrower Beware: The High Cost of Small Loans, Pawn Brokers and Rent-to-Own Stores This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
This brochure explains how you can end up paying a lot more than you expect using these types of services.
By: National Consumer Law Center

    Read this in: Chinese / 中文 , Korean / 한국어 , Russian / Pусский , Spanish / Espaņol , Vietnamese / Tiếng Việt
  
   
   Credit Card Scams
General information about credit card scams: how to avoid them and what to do if you think you are a victim.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
  
   
   Filing an Online Complaint with the Attorney General's Office (Separate Website)
The AG's web site provides information on resolving consumer complaints and how to file a complaint in the event your problem cannot be resolved.
By: Washington State Attorney General

    Read this in: Spanish / Espaņol
  
   
   Money Wire Transfers (Separate Website)
Learn about how to avoid money wire transfer fraud and hidden fees and costs.
By: National Consumer Law Center
  
   
   Senior Fraud (Separate Website)
Consumers lose billions of dollars each year to fraud. People over age 50 are especially vulnerable and account for over half of all victims, according to a study conducted by AARP. People who commit these types of crimes, ?con criminals,? often target older people knowing they have spent a lifetime earning their savings. Con criminals go wherever they can to find money to steal. They use everyday tools?the mailbox, the telephone, the Internet?to reach into your pocketbook.
By: Washington State Attorney General
  
   
   Smart Borrowing TV: How to Make Wise Borrowing Decisions
A series of short videos that cover the topics of borrowing fundamentals, credit cards, payday loans, auto loans, mortgages and mortgage refininancing
By: Consumer Education and Training Services (CENTS)
  
   
   What to do If You are not Satisfied with a Construction Contractor?s Work and Want to File Suit against the Contractor?s Bond
There are number of reasons why you may want to sue a construction contractor. The contractor did not finish the job you hired him to do, for example, or did not do a good job. If the contractor is bankrupt or does not have any other assets, you can sue against the contractor?s bond.
By: Northwest Justice Project
 
    Other Formats:   This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. PDF File
  
   
   What to do if Your Personal Information has been Compromised (Separate Website)
Companies or institutions that keep personal information about you have an obligation to safeguard it. Still, from time to time, the personal information they hold may be accidentally disclosed or deliberately stolen. If your information falls into the wrong hands, it may be misused to commit fraud against you.
By: Federal Trade Commission
  
   
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