Contact the Administrative Hearing Coordinator (AHC) at the local DSHS office. The AHC represents DSHS in the hearing. Many cases settle beforehand if you point out that DSHS made a mistake or if you get more medical information.
When you first contact the AHC, ask:
- Why the medical information does not prove you cannot work.
- What it needs to say to prove it.
Call the AHC. Ask for an appointment to look at your file and discuss your case. Get copies of all medical reports and other documents in your file DSHS used or created in making and explaining its decision.
If your case is a termination of eligibility for HEN, ask to review all medical reports and documents in your DSHS file that helped make you eligible in the first place.
- DSHS may not put in the administrative hearing packet medical information that is favorable to you. (See next section.)
Ask the AHC for any other rules DSHS used in its decision besides the rules its notice stated. The HEN referral incapacity rules are in WAC 388-447. You can read them at the DSHS office, your public library, or online.
Ask the AHC to explain anything about DSHS's decision you do not understand. Ask what evidence would change DSHS' decision. If you get that evidence, DSHS may change its decision without a hearing.