General Info (8)
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Filing a Complaint with the Utilities and Transportation Committee
If you have a dispute with your utility company, you should first try to resolve it with the company. Many disputes can be resolved by asking for a supervisor. If you are unable to resolve the issue, this web site has an online complaint form if you decide to file a complaint regarding your utility service. Read More
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- Spanish / Español
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Foreclosure When You Have a Deed of Trust
If your house is in foreclosure, your best chance to keep your home is to act quickly and with the help of a housing counselor or a lawyer. Both can help you evaluate available options to help save your home from foreclosure. #6704EN Read More
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- Spanish / Español
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Foreclosure when You Have a Mortgage
Read this if you have a mortgage AND your house is in foreclosure OR you might fall behind in your payments on the home you are buying. #6702EN Read More
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- Spanish / Español
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Guide to Avoiding Foreclosure
Whether you are in foreclosure now or worried about it in the future, this information can help. Read More
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- Spanish / Español
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Information for Military Personnel Regarding Mortgage Relief and Foreclosure Protection
Information about payment relief and protection from foreclosure provided by the Servicemembers Civil Relief Act (formerly known as The Soldiers' and Sailors' Civil Relief Act of 1940) Read More
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Video - Facing Foreclosure?
Facing foreclosure? Scammers are targeting people having trouble paying their mortgages. Some claim to be able to "rescue" homeowners from foreclosures, while others promise loan modifications - for a fee. The Federal Trade Commission, the nation's consumer protection agency, wants you to know how to avoid scams that could make your housing situation go from bad to worse. Read More
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- Spanish / Español
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Washington Foreclosure Prevention Resource Guide
The Washington Foreclosure Prevention Resource Guide is designed to provide practical tools, information and resources to help homeowners dealing with foreclosure issues. Read More
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What are My Rights During Foreclosure?
Explains the foreclosure timeline and your rights during this process. #6710EN Read More
Foreclosure Mediation (3)
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Foreclosure Mediation
This resource is for homeowners who have already been referred to foreclosure mediation by an attorney or a housing counselor. The following information is intended to help prepare homeowners for their mediation, and explain the foreclosure mediation process. Read More
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Video - Foreclosure Mediation in Washington State
Basic introduction to Washington's new mediation process for homeowners facing foreclosure current as of December 2011. Read More
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- Spanish / Español
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Washington Foreclosure Mediation Toolkit
6706EN - This Toolkit is intended to help homeowners understand and benefit from the rights provided by the Foreclosure Fairness Act (FFA). Where homeowners are not represented by an attorney or housing counselor, this Toolkit will help homeowners represent themselves. The process is complex, but these tools will help homeowners navigate the system and offer materials to help them advocates for themselves to try to save their homes. Read More
Home Loans (1)
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Prevent Loan Modification Scams!
HUD's anti-scam campaign speaks directly to homeowners who might be looking for help in meeting their mortgage payments. HUD’s goal is to help American homeowners empower themselves with knowledge to shield themselves from scammers and report scam activity. Read More
- Read this in:
- Spanish / Español
Property tax (1)
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Options to Avoid Property Tax Foreclosure
If you have received notice in the mail, posted on your door, or delivered to you that says your home or your property is “subject to foreclosure,” “in foreclosure,” or will be “sold at auction” because of unpaid taxes, you may be able to stop or delay the foreclosure and sale of your home. #6235EN Read More
Scams (4)
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Beware of Foreclosure Rescue Scams - Help Is Free!
Foreclosure rescue and mortgage modification scams are a growing problem. Homeowners must protect themselves so they do not lose money—or their home. Scammers make promises that they cannot keep, such as guarantees to “save” your home or lower your mortgage, oftentimes for a fee. Scammers may pretend that they have direct contact with your mortgage servicer when they do not. Watch a video on this and view more information at the link below. Read More
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Mortgage payments, foreclosure rescue scams, reverse mortgages, mortgage servicing
If you are having trouble making your payments, this article talks about what you should do and things to avoid. Read More
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- Spanish / Español
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Prevent Loan Modification Scams!
HUD's anti-scam campaign speaks directly to homeowners who might be looking for help in meeting their mortgage payments. HUD’s goal is to help American homeowners empower themselves with knowledge to shield themselves from scammers and report scam activity. Read More
- Read this in:
- Spanish / Español
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Video - Avoid Foreclosure Rescue Scams
If you're facing foreclosure, it can be easy to listen to scammers trying to take advantage of this vulnerable time in your life. But don't be fooled — or robbed — by companies falsely promising to save your home. Learn from the true stories of struggling homeowners who were deceived by foreclosure rescue scams. Read More
- Read this in:
- Spanish / Español
Utilities (3)
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Filing a Complaint with the Utilities and Transportation Committee
If you have a dispute with your utility company, you should first try to resolve it with the company. Many disputes can be resolved by asking for a supervisor. If you are unable to resolve the issue, this web site has an online complaint form if you decide to file a complaint regarding your utility service. Read More
- Read this in:
- Spanish / Español
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Public Utilities
General information about your rights when dealing with public utilities. #0700EN Read More
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- Spanish / Español
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Smart Consumer Guide: Public Utility Service
Describes consumer rights relating to telephone, natural gas, electricity and water services. Read More
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