Courts in Washington State have the ability to hold hearings by phone or video conference ("remote" hearings). Widespread use of remote hearings began in 2020 so courts could address health and safety risks due to the pandemic. Many courts are still conducting hearings remotely.
This hearing experience is different from an in-person hearing. You cannot see how the judge or other party reacts to what you say. Even by video conference, it is still different.
*For general tips on court hearings, and how to get ready for them, read Getting ready for a court hearing or trial to learn more.