Before or after asking for a hearing, you can ask your DSHS worker to explain more about why DSHS denied you benefits. You might learn DSHS was missing or had wrong information. If this is the case, you can try to give them the right information.
If you need help getting that information, you can ask the worker. If you must pay to get the information, ask DSHS to pay, or if DSHS will accept other proof that you don't need to pay to get.
You can also ask the DSHS worker's supervisor for a meeting to review the decision to deny you benefits. If you write to the supervisor, the supervisor must write back within 10 days. If that does not change the decision, you can write to the head (the administrator) of the local DSHS office. The administrator must write you back in 10 days.
If you disagree with what the worker, supervisor, and administrator decide, the matter is final unless you also ask for or have asked for a hearing.